Privacy Policy

Last updated: July 2025

1. Introduction

Welcome to Pontus Group Holdings ("we," "our," "us"). We respect your privacy and are committed to protecting your personal information in compliance with the South African Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website pontusholdings.com ("Site").

By accessing or using our Site, you acknowledge that you have read and understood this policy and consent to the processing of your personal information as described.

2. Information We Collect

We collect the following personal information:

Personal Information: Such as your name, email address, telephone number, postal address, and any other data you provide when you contact us, subscribe to newsletters, or fill out forms.
Technical Information: Including your IP address, browser type, device information, pages visited, time spent on the Site, and referrer URL, collected automatically via cookies or similar tracking technologies.

3. Purpose of Processing Your Personal Information

We process your personal information for the following lawful purposes:

To provide, operate, and maintain our website and services
To respond to your inquiries, provide customer support, and communicate important information
To send you marketing communications, where you have consented
To analyze and improve website functionality and user experience
To comply with legal or regulatory obligations
To protect against fraud, unauthorized access, or other unlawful activities

4. Consent and Lawful Basis

Where required, we obtain your consent before collecting or processing your personal information. You have the right to withdraw your consent at any time by contacting us using the details below.

5. Sharing Your Information

We do not sell or trade your personal information. We may share your information with:

Service Providers: Trusted third-party companies assisting us in operating our website or conducting business (e.g., web hosting, analytics). These parties are bound by confidentiality agreements.
Legal Authorities: When required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction.

8. Your Rights

Under POPIA, you have the right to:

Request access to your personal information we hold
Request correction or deletion of inaccurate, irrelevant, excessive, out-of-date, incomplete, misleading, or unlawfully obtained data
Object to the processing of your personal information for direct marketing
Withdraw consent to processing where applicable
Lodge a complaint with the Information Regulator if you believe your rights have been violated

9. Cookies and Tracking Technologies

Our Site uses cookies to improve your browsing experience. You can control or disable cookies through your browser settings, but this may affect certain functionalities of the Site.

10. International Transfers

If your data is transferred outside South Africa, we will ensure appropriate safeguards are in place to protect your information in compliance with POPIA.

11. Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children under 18. If discovered, such data will be deleted promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the "Last updated" date revised.

13. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:

Pontus Group Holdings
Email: info@pontusholdings.com

Privacy Policy

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